Key Performance Indicators (KPIs)

Key Performance Indicators overview

What Are Key Performance Indicators (KPIs)?

KPI stands for Key Performance Indicators.  When collecting a lot of data over a period of time, it may be difficult to get a clear picture of what’s going on.  It becomes a challenge to tell whether things are really improving or getting worse, and making all that data meaningful becomes hard work.

How KPI Pages Help Visualize Performance Data

In order to better help our Clients see the overarching trends in their processes, KPI pages have been created which allow users to view all that data as a series of live charts that give more specific information on activity for certain departments, processes, or areas of the business.

KPI dashboard live charts

Where KPIs Are Found in Web QMS Applications

Our Web QMS quality management system software currently has KPIs built in the CIP Application, the Calibration Application, the NCR Application, the Employee Certification Application, the Maintenance Application, and the E-Learning Application, each of which can be found on their own page under their respective department tab.

How to Generate Reports and Charts

After going to a KPI page, users can filter the data they would like put into graph form, then select “Run Report and Chart.”

Generate KPI charts in Web QMS

Viewing KPI Graphs and Data Tables

Once “Run Report and Chart” has been selected, the graphs will then generate, along with a table showing all the data the charts are utilizing.

KPI chart and data table view

Download KPI Data for Further Analysis

The table data can also be downloaded as an Excel spreadsheet by selecting the “Excel” link below it.

Download KPI data as Excel spreadsheet

Why KPIs Are Essential for Continuous Improvement

By using these charts and downloadable Excel spreadsheets, companies have a much easier time knowing which of their Objectives are being met and what areas may still need improvement. Instead of having to build and update these charts on their own, they can view the data using multiple parameters and know that the information being used is always up-to-date.


 

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About the Author

Picture of Miriam Boudreaux, CEO

Miriam Boudreaux, CEO

Miriam Boudreaux is the founder of Mireaux Management Solutions, a leading ISO and API consulting, auditing, and training firm.
With over 30 years of experience and as the creator of Web QMS software, she is passionate about helping organizations build practical, sustainable management systems that truly work.
Beyond leading Mireaux, Miriam enjoys connecting with audiences through her YouTube channel ISO & API Mastery with Miriam, where she shares practical ISO and API insights.

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