Process Mapping

May 2, 2019
Updating Documentation when Someone Leaves

Do we need to update our Management System procedures when somebody leaves?

In our current society, people are always on the go, and businesses are not immune to employee turnover. Whether people move to another company or change positions within the same organization, the reality is that people don’t stay in one job forever.
August 29, 2014

The Dilemma of Procedure Reference on Process Maps and Quality Manuals

A reader asked, “I have the need to create a procedure as part of our ISO program and was wondering, should this procedure be listed on the process map either as a core process or as a supporting process? ...
September 21, 2013
critical suppliers

How to Determine Critical Suppliers (vs. Non-critical Suppliers) Based on API Specification Q1 9th Edition or API Specification Q2

A reader asks, “I am currently working on transition to API Specification Q1 9th Edition and I got stuck at a) Determine Criticality. We are a repair/remanufacturing facility for the oil and gas industry ...
June 25, 2010

Are You Sure the Procedures Your Organization is Using Represent Your Organization’s Processes? Using Process Mapping Concepts to Develop Accurate Procedures

To work properly, procedures have to match the company processes, and each organization must have their own set of processes which should be different than that of their neighbor. Even when companies build or perform similar activities, each of them has different culture and details that will make them unique and therefore they will have ...
February 19, 2010

Do You Feel Like Your Company is Acting Like a Chicken Without a Head? Find Out What Good Process Mapping Can Do for You!

What is Process Mapping Process mapping is an essential technique for identifying all the processes that take place in an organization as well as their interrelation so that it is easy to understand the sequence at which these processes take place. A good process map should be a high level map of how your organization ...
October 30, 2009

ISO and Other Quality Initiatives Can Improve Our Processes, But Can They Improve Our Sales?

When a quality management system is implemented, results are evident immediately: reduction in warranty cost, reduction in rework, reduction in scrap, higher profit margins, etc. Would you agree that ISO and other quality initiatives such as Lean, Six Sigma, 5S can significantly improve any company’s processes -if requirements are correctly implemented? Why, if you know ...