ISO and API Training, Web QMS Software, Managed Services, Auditing and Turnkey Consulting

Project Description: Consulting, Auditing, and Web QMS for API Q1 and API 11B certification

I feel that I am a bit overdue in sending this letter to you to relay my feelings of our experience to date with Mireaux Management Solutions. Since the beginning, Mireaux’s engagement with US Rod has been exemplary. Mireaux’s consulting support for the creation of an API Q1 QMS and API 11B program, and associated audit preparation was
performed in a time frame that we at first did not think possible, since our own internal resources had tried fruitlessly to do it themselves over a longer period of time prior to Mireaux’s engagement. Your consultants were extremely professional in all their engagements with US Rod, both onsite, and remotely during the pandemic travel restrictions. We appreciated how your team seamlessly integrated into our team, and how smoothly communication and idea flow occurred. Mireaux’s approach to using a different internal auditor team during our pre-API audit preparation was also a brilliant idea and we appreciated that you use this not only to put a different set of eyes on our QMS but also to overcheck your own consultants.

You will recall that we had a very successful API audit with only a few minor findings. Mireaux’s support in crafting strong responses to those findings was very helpful, and we believe helped to cause API’s acceptance of our responses on the first submittal. US Rod continues to use Mireaux’s Web QMS software platform, and we have been extremely grateful for the prompt and professional support from your software team whenever we have needed assistance or have made requests for customization to our software portal.

US Rod is very grateful to have found such a strong and trusted business partner to assist in our QMS activities. As we continue to grow in our industry segment, we will look to expand our existing system to incorporate EMS and possibly lab certifications. We will certainly come to Mireaux first when those needs materialize. Thank you again!

M. Chapman,
US Rod Manufacturing, LLC

February 8, 2022