Remote Auditing Services
Starting April 1st 2020, Mireaux Management Solutions will be offering Remote Auditing to accommodate Clients with sensitive timelines as well as those who do not want to push their audits too far out due to current local and in-country restrictions. Mireaux has started this new type of service in response to the Covid-19 state of the world, however these services will be added permanently to our offerings.
Mireaux’s Remote Auditing services occur when personnel interviews and/or review of management system documentation and records does not happen on-site at the Client’s facility but rather is conducted remotely via Video Conference tools such as Zoom.
Remote Auditing Delivery Methods
Full Remote Auditing
- Use our Web QMS software or similar electronic management system that is easily accessible,
- Provide Services only,
- Have mostly office personnel,
- Have staff that is electronic savvy, or
- Have minimal manufacturing operations.
Full Remote Auditing can be applied to Internal Audits as well as Gap Analyses and Supplier Audits.
Partial Remote Auditing
Partial Remote Auditing can be applied to Internal Audits, Gap Analyses, Product Audits, Process Audits and Supplier Audits.
Web QMS Auditing
- Review of Management System Manual
- Review of Risk Assessment program results
- Status of Corrective Actions or NCRs
- Status of Calibration or Preventive Maintenance programs
- Status of Approved Supplier List
- Review of Training Records
Web QMS Auditing focuses on the Web QMS modules and applications that the organization uses. For this reason, a Web QMS audit may not qualify alone as an Internal Audit, however they can be used as a tool to complement other audits or to monitor the management systems.
Web QMS Auditing is already part of Remote Auditing for organizations who use our Web QMS software.
Benefits of Remote Auditing
Here are a few reasons Remote Auditing may be worth considering in your organization:
- Travel expenses cost savings by eliminating all travel-related expenses, such as airfare, car rental, lodging, and meals.
- Travel time reduction by eliminating the flying or driving time, as well as the time before and after flying which can be quite long in some airports.
- Business and Management System Continuity while being able to adhere to Compliance Obligations.
- Mitigate risks associated with local or global events, such as terrorism, epidemics, etc.
Requirements for Remote Auditing
Known for its strong commitment to the ISO and API standards, Mireaux requires its Auditors to go through extensive training to ensure consistency and top performance. And this level of excellence will be maintained during Remote Auditing.
To be successful however, Remote Auditing, demand that both parties – Auditors and Auditees –have a great level of engagement. Here are some simple guidelines that Mireaux recommends to ensure the success of Remote Auditing:
- Direct access to the Organization’s Web QMS. For organizations who do not have Web QMS, this entails access to the software or files where the management system is kept, through VPN, or by direct login to the network.
- Access to computer with audio and video capabilities by all interviewees.
Early identification of persons who will be audited, with a minimum of 2-3 persons per process. Mireaux will send e-mail invitations to these individuals with specific interview time slots in accordance with the Audit Agenda.
Mireaux is not new to Remote Auditing. Audits of management system through our Web QMS software have long been available to Mireaux Clients who subscribe to Web QMS and who want to have a first pass at their management systems before their Internal Audits. “Although we have been providing audits of Management Systems by analyzing Web QMS information, this service was reserved for only certain Clients and unique circumstances. By making audits through Web QMS as well as Remote Auditing available to the public, we are trying to do our part in meeting current Covid-19 travel and social distancing requirements while helping our Clients maintain their Management System schedules” noted Miriam Boudreaux, CEO of Mireaux Management Solutions.
Mireaux’s first Full Remote Audit took place in March 2020. In this case, the Lead Auditor was located in Washington State, and the organization was located in Midland Odessa in Texas.
Is your organization considering the idea of Remote Auditing? If you are unsure and would like to know whether your organization or situation is a good candidate for Remote Auditing, give us a call. We can help you make a decision and schedule your audit.
Call Mireaux at 713-589-4680 or send us an email at firstname.lastname@example.org.
In general, Remote Auditing will last similar times as in a regular audit and this depends on the size of the company, the number of facilities and employees, the complexity of the processes, the results of previous audits, the type of audit, etc.
If this is an Internal Audit and it typically lasts 2 days, expect the Remote Audit to take similar time.
Mireaux Remote Auditing services follow the ISO 19011 Guidelines for Auditing Management System Audit standard, as well as specific ISO or API management system standard and the organizations’ own processes and procedures. Our audits include the same documentation as in any other audit, including an Audit Agenda, Audit Report, Opening and Closing Meeting, and of course interviews, observations, and documents and records review.
Project Description: Internal Audit against ISO 9001:2015 and API Q1 (2018).
Paul provided us with excellent feedback as we prepare for our audit next year. We appreciate his professionalism during this process and look forward to continuing our partnership with Mireaux into next year.
Chemjet International Internal Audit against ISO 9001:2015 and API Q1 (2018) February 28, 2019View All Testimonials
Project Description: Turnkey ISO 9001 Consulting, Including Internal Audits
DeWalch Technologies, Inc. is very pleased with the performance of Mireaux Management Solutions during our engagement preparing for and obtaining our ISO 9001:2015 certification. I have known Miriam Boudreaux since the mid-1990s and am not at all surprised that she has created such a talented organization. Miriam is a woman of great intellect, professionalism, and dedication and it clearly shows through her organization. We had the pleasure of working with Sindi David and Geno Duran during our effort and there is no way we could have done what we did in the time we did it without their guidance. We began our engagement in late September and passed our initial audit in mid-December. I do not recommend such an aggressive timeline to any organization that is not willing to completely evolve. With Sindi’s leadership, we reached our goal and our organization is the better for it. Therefore I cannot stress enough how highly I recommend Mireaux Management Solutions. I wish them continued success and would gladly engage them on our next journey.
Michael C. W.
Chief Operating Officer/SVP
DeWalch Technologies, Inc.
DeWalch Technologies, Inc. Turnkey ISO 9001 Consulting, Including Internal Audits February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
The Auditor was knowledgeable of the standard and the oil and gas industry. This made his audit very informative, and I feel that it prepared us well for the pending BV Audits. Thank you for the time and preparation.
Arcoteq Internal Audit against ISO 9001:2015 (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against API Spec Q1, and ISO 9001:2015 (2018).
“As part of our organizations continual employee training opportunities a number of our team recently attended a three day Internal Auditing class to the ISO: 9001:2008 standard. Prior to choosing Mireaux Management Solutions we internally performed the normal due diligence of comparing Mireaux with three other companies comparing cost, availability, training agenda, and so on. It soon became obvious that Mireaux met all of our requirements especially after speaking to Miriam Boudreaux in person.
“What a great experience with Mireaux! Real people, real results, no BS. Unlike other meretricious consulting firms, Mireaux delivers. Starting from the first telephone call to the boss herself, Miriam, back on 8/6/2015, up until now, with a last minute request to perform an Internal Audit, Mireaux’s staff responds in a very timely manner and my auditor Paul was off the charts! You know that sinking feeling you get when you go to Home Depot and get “help” from someone who doesn’t know a screwdriver from a sheet of plywood AND THEN you actually find “the guy”, who knows, because he’s been there/done that and answers all your questions? Enter Paul. He used so many real world examples based off industry experience to help clarify issues which was very helpful. His temperament was amazing, he could tell us we were all screwed up and we would still like him! :). We unequivocally recommend Mireaux for your QMS needs.”
Nathan T., Vice President
Hydraulic Rod Pumps International
September 5, 2018
Hydraulic Rod Pumps International Internal Audit against API Spec Q1, and ISO 9001:2015 (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
Harriet was, in my opinion, the best internal auditor we’ve had from Mireaux since Miriam herself. She was a clear communicator who was intelligent and insightful. Her attention to detail resulted in findings that exposed gaps in our system. She exhibited professionalism and warmth. Additionally, our staff felt like she noticed our noteworthy efforts and commitment to our quality system.
Alloy Metals and Tubes Int’l
Alloy Metals and Tubes International ISO 9001:2015 Internal Audit (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
Paul came well-prepared for the audit. He is fully knowledgeable in the quality system, yet has a practical approach to business. I would be very happy to bring him back for another audit, even though Paul created quite a list of things for us to do!
Nissan Chemical ISO 9001:2015 Internal Audit (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
Harriet did an excellent job of managing her time while on site with us, she was prepared and arrived with a good understanding of what we do here. Harriet has given us some excellent recommendations to help us fine tune our procedures.
PV Fluid Products
PV Fluid Products ISO 9001:2015 Internal Audit (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 27001 – Gap Assessment (2018).
We had a great experience with Mireaux Management Solutions and will be using their services again at some point in the not-too-distant future.
Sindi is obviously very knowledgeable. She was also kind, courteous and professional. Excellent experience.
Amphora Inc. ISO 27001 - Gap Assessment (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
Thru multiple auditors we have worked with at Mireaux it has always been a great experience. Paul was very knowledgeable during his audit and we look forward to working with Mireaux again in the future.
Acute Technological Services
Acute Technological Services ISO 9001:2015 Internal Audit (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 and ISO/IEC 80079-34 (ATEX/IECEX) (2018).
Paul did a fantastic job, he created and environment in the internal audit that allowed us to better prepare for our external audit and provided the hands on guidance we needed to identify areas of continuous improvement to our processes to better our organization. Thanks for all the help.
McCoy Global – Cedar Park
McCoy Global - Cedar Park ISO 9001:2015 and ISO/IEC 80079-34 (ATEX/IECEx) (2018) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015 (2018).
Typically, all high ratings are indicative of a respondent not wanting to take the time to fill in a survey, however, all Excellent marks are truly deserving for the post audit evaluation. Paul was a pleasure to work with and I feel as though we truly covered a lot of valuable information in a short amount of time. The level of detail paid into the internal audit was also a complement worth noting from our DNV GL auditor, Eddie Ortega.
Tetra Offshore Sesrvices
Tetra Offshore Services Tetra Offshore Services (2018) February 28, 2019View All Testimonials
Project Description: Full turnkey assistance with achievement of API Spec Q2 certification including Consulting, Auditing, Training, and Web QMS.
“Miriam and the team at Mireaux have been fantastic in helping us attain Registration to API Q2 for our facility. They provided all the training and necessary documentation we needed to achieve this goal. This was a new and major challenge for us but their continued expert advice, contributions and detailed input helped us tremendously. All of our questions and requests for assistance were dealt with promptly and professionally. We can’t thank Mireaux enough for all that they have done.”
Graeme M., QA/QC Coordinator
DEMD, Saudi Aramco
August 28, 2017
Saudi Aramco, Wellhead Maintenance Shop Turnkey API Q2 Consulting, including Internal Audits, and Web QMS (2017) February 28, 2019View All Testimonials
Project Description: Internal Audit against ISO 9001:2015.
“As part of our organizations continual employee training opportunities a number of our team recently attended a three day Internal Auditing class to the ISO: 9001:2008 standard. Prior to choosing Mireaux Management Solutions we internally performed the normal due diligence of comparing Mireaux with three other companies comparing cost, availability, training agenda, and so on. It soon became obvious that Mireaux met all of our requirements especially after speaking to Miriam Boudreaux in person. “This was my first time using Mireaux and i was very pleased with all aspects of the audit service. The auditor was even better than i had expected – very professional on all levels. She provided excellent feedback and a very thorough audit. We felt we received excellent value for the money spent. We are considering Mireaux for future services.”
Rebecca V., Quality Managert
August 2, 2017
Nissan Chemical ISO 9001:2015 Internal Audit (2017) February 28, 2019View All Testimonials
Project Description: Full turnkey assistance with achievement of ISO 9001:2015 certification including Consulting, Auditing, Training, and Web QMS.
“Mireaux system and staff did an amazing job preparing our company for the ISO 9001 certification. Their quality management system is easy for our employees to use and easy maintain. Not to mention their staff was very attentive and highly responsive to our company needs. I look forward to continue working with them in the future.”
Jen W., Quality and Resource Management
March 20, 2017
Evosite Turnkey ISO 9001 Consulting, including Internal Audits, Training and Web QMS (2017) February 28, 2019View All Testimonials
Project Description: Full turnkey assistance with achievement of ISO 9001:2015 certification including Consulting, Auditing, and Training.
“We are very pleased with Mireaux Management solutions. Great people to work with. Very professional. We had the honor of working with Ysolda. We definitely learned a lot, a small company with no ISO structure accomplished and learned so much in a few months. Now we are planning to expand and take everything we learned with the Mireaux group and apply it as we grow.”
Heron G., President
January 30, 2017
DEQ Coatings, Inc. Turnkey ISO 9001 Transition Consulting, including Internal Audits (2017) February 28, 2019View All Testimonials
Project Description: Assistance with OHSAS 18001 Certification
“I attended a training course at the Mireaux Management Solutions facility here in Houston which was held by Miriam and was very helpful in building my knowledge and overall understanding of ISO 9001. Due to this positive experience Mireaux was my first choice in helping our company with the transition to the new Standard. The Mireaux team is very knowledgeable and I always feel in good hands no matter who I’m dealing with there. I highly recommend MMS to anyone who has training needs or needs help with a Quality Management System. I will definitely use them again in the future…”
Bettina W., QHSE Manager
December 7, 2016
Edif NDE Assistance with OHSAS 18001 Certification (2016) February 28, 2019View All Testimonials
Project Description: Full turnkey assistance with the achievement of ISO 9001 certification including Consulting, Auditing, Training, and Web QMS (2016).
“In December 2015, PV Fluid Products earned the ISO 9001:2008 certification and Mireaux Management Solutions was a key partner in this successful endeavor. Mireaux’s consulting scope was substantial, ranging from the overall design of a quality management system to the auditing of our processes that ultimately led to our ISO accreditation. We would recommend Mireaux to any company going through the implementation of a Quality Management System in order to obtain ISO certification. Working with Mireaux Management Solutions has been fantastic. They are tremendously positive and were dedicated to helping our company succeed. Without their knowledge and reinforcement, there is no doubt that it would have taken us much longer to achieve our goal and become certified. They treated us as part of the family and made sure to see us all of the way through the process. Madhavi even came to our external audit. Their support and commitment made them a pleasure to work with. In terms of consulting, we relied heavily on the expertise and knowledge from Mireaux. We held several meetings and discussions in order to fully learn and grasp the requirements of the ISO 9001:2008 standard and how they applied to our company. Mireaux carried out several departmental interviews and tried to fully understand the workings of our company, so that we would have a QMS that truly fit us. Mireaux also created our Web QMS. This web-based tool has made it easy for us to maintain and control our QMS in a way that falls in line with the ISO Standards. Mireaux has worked with us on training and customization, so that the software will be company-specific and beneficial. This endeavor greatly enhances our opportunities for future growth in our industry. Even our customers are noticing the impact our QMS has made. We are extremely appreciative of Mireaux and its staff.
Willy C., Sales & Engineering Manager
PV Fluid Products
April 25, 2016
PV Fluid Products Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2016) February 28, 2019View All Testimonials
Project Description: Turnkey API Q2 Certification Consulting including Internal Audits, Web QMS, and Managed Services (2016).
“The Team at Mireaux assisted our Company in obtaining API Specification Q2. They are professional and helped walk us through the difficult path. They are flexible in the amount of in house application required and were open to flexible resource planning. They will be as involved as you need them to be on the front end and will be as involved as your individual requirements demand.
The software system they provide “WebQMS”makes for an easy transition to great quality management access to all employees and allows everything to be housed in one simple place. The system allows organized document control and great visibility for audits both internal and external.
We have been doing business with them since 2013 and now that we are certified we continue to use their services and expertise for all phases of quality management. Great System, Great People and Great Solutions”
Wood, VP Western Hemisphere
Air Drilling Associates
Project Description: Full turnkey assistance with achievement of API Specification Q2 Certification including Consulting, Auditing, Training, and Web QMS (2016).
“On behalf of all the employees of Air Drilling Associates, Inc. (ADA) please accept my appreciation for the excellent job you and your staff have done over the past couple of years. Firstly, to assist us in obtaining a Quality Management System and secondly, Mireaux was instrumental in assisting ADA achieve our goal of becoming API Specification Q2 certified. It was an enormous undertaking but went smoothly and efficiently, due to your dedication! Thanks to your leadership, Miriam, and the dedication you exhibited, combined with your staff’s teamwork and energy; we are now fully compliant and looking forward to the next hurdles of growing the business in a controlled manner. You and your employees should take great pride in this accomplishment that you helped us achieve. During the coming months I hope to personally thank each member of your team but, in the meantime, please pass along my gratitude and that of all the employees of Air Drilling Associates, Inc.”
Dennis W., Vice President
Air Drilling Associates
Project Description: Assistance with maintaining the API Q2 program (2016).
‘Our company has worked very closely with Mireaux Management for several years and their team has always been more than willing to help out and give guidance. Mireaux has a very knowledgeable staff that has always been able to help in a timely manner when an issue arises.’
Montez, QHSE Manager
Air Drilling Associates
Air Drilling Associates Turnkey API Q2 Certification Consulting including Internal Audits, Web QMS, and Managed Services (2016) February 28, 2019View All Testimonials
Project Description: Development of a Quality Management System compliant to the ISO 9001:2008 Standard (2015).
“Miriam, I want to take the time to thank you for your support on working with us to develop and set up our new Quality Management System.
I found the professionalism and knowledge of yourself and your staff to be outstanding.
I was also impressed at the support provided by yourself and your staff after the program was rolled out.
Our company had the first critical audit performed by one of our biggest customers a few days ago. The auditor was extremely impressed with our new Quality Management System and informed us, he has not seen this kind of drastic improvement in a company that did not have much of a QMS in the past. Needless to say, our top management was extremely pleased. This accomplishment greatly enhances our opportunities for future growth in the industry.
We as a company are all very appreciative to you and your staff.”
Joe M. Jr., QA/QC Manager
Total Industrial Services Specialties
December 10, 2015
Total Industrial Services Development of a Quality Management System compliant to ISO 9001 (2015) February 28, 2019View All Testimonials
Project Description: Full turnkey assistance with the achievement of ISO 9001 certification including Consulting, Auditing, Training and Web QMS (2014).
“I wish I could speak directly with any potential client seeking assistance with ISO Quality Management System certification. Since that is not possible, this letter will have to do.
I recommend Mireaux Management Solutions to any company seeking certification – I guarantee you will not find a better company to shepherd you through the process.
Mireaux brought many superior elements to bear on our project: project management tools, expertise and a couple of secret elements that made a huge difference.
From the kickoff meeting to the final audit, Mireaux kept us on track with plans, schedules, weekly status meetings, action items, everything a good Project Management system should have, plus relentless prodding – you can run but you can’t hide from Mireaux!
Mireaux provides with its service a software product, a web-based QMS, which supplies all the elements of an effective QMS. A major cost of a quality management system is managing it. Web QMS manages the data and essential processes, freeing your staff to be much more productive; and audits are dramatically simplified with Web QMS.
We also drew heavily on Mireaux’s expertise in interpreting the requirements of ISO 9001:2008. Every company is different, so there is no ‘one size fits all’ solution. Mireaux thoroughly studied our operation and expertly wove the ISO requirements into the fabric of our process, with minimal disruption.
But what really made the difference were the secret elements, now revealed: Spirit and Dedication. We did not have the luxury of designing and implementing a QMS during a lull; we all had full-time jobs running our business, so we had to shoehorn this work into very congested schedules. What made this possible was the dedication of Mireaux’s people to not let us fail. Our principal consultant and all the individuals who worked on our project infected us with with extra energy. Their underlying spirit and dedication to our cause, including their many long days and even unsolicited weekend work, enabled us to stay on schedule and ultimately be successful.
Feel free to contact me if you want additional information regarding our experience with Mireaux Management Solutions.”
Executive Operations Manager
Gulf Controls Company, Inc. Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2014) February 28, 2019View All Testimonials
Project Description: Full Service ISO 9001:2008 Certification Assistance, including Consulting, Training, and Auditing (2014).
Taken from ISN’s website post on 11/19/14
“As we develop new processes and policies, and enhance existing ones, we are able to deliver the highest quality products and services to meet our customer’s expectations and their growing needs,” said Joseph Eastin, ISN CEO and President. “Our best-in-class-systems ensure that the products and services we offer remain exceptional. We are proud to join the ranks of over one million organizations around the world to receive the ISO 9001:2008 certification.”
ISN is committed to providing quality products and services to its customers around the globe. This month, the company received the ISO 9001:2008 certification from DNV-GL across its global offices – Dallas, Calgary, Sydney, London, Los Angeles and New York.
ISN partnered with Mireaux Management Solutions to successfully implement a quality management system in compliance with ISO 9001:2008 requirements. “We were pleased to assist ISN in the successful achievement of their ISO 9001:2008 certification,” said Miriam Boudreaux, President of Mireaux Management Solutions. “ISN’s Team – from the Executive Management Team to Associates – were deeply committed to effectively implementing their quality management system.”
Julie Connelly, Director and ISO Management Representative at ISN, echoes these sentiments. “Providing quality products and services has been a part of our company culture and mission since our inception. Through the implementation of our quality management system, we have formalized and centralized our processes to drive our commitment to excellence.”
You can access the article in it’s entirety on ISN’s website.
ISN Turnkey ISO 9001 Consulting, including Internal Audits (2014) February 28, 2019View All Testimonials
Project Description: Three-day ISO 9001:2008 QMS Internal Auditor training course (2013).
“I have found this training highly empowering in our ISO 9001:2008 program. I have been able to share the lessons learned with everyone in our facility.
The Mireaux 3 day Internal Auditor course is packed full with the tools we need to administer our Quality Management System. The course is very organized, approachable, and comprehensive. The exercises are fun, and have helped me to understand and implement our system with understanding and confidence. I refer to the materials over and over again in preparing our QMS.
I wholeheartedly recommend this course and working with the Mireaux team!
Hydraquip Distribution, Inc.
Hydraquip Distribution, Inc. ISO 9001:2008 QMS Internal Auditor Training Course (2013) February 28, 2019View All Testimonials
Project Description: Full-Service ISO 9001:2008 Certification Assistance, including Consulting, Training, Auditing, and Web QMS (2013).
“Supreme Integrated Technology, Inc. (SIT) wishes to formally thank you for the dedication, inspiration, and support provided in our successful certification by DNV to the referenced standard. Within an eight month period, you and your team advanced the program toward certification that would have taken our company at least two years to achieve.
The professionalism, knowledge, and experience shown by your staff were second to none and we hope to work with you in many future endeavors.
Since we have recently purchased another company, your involvement in getting that company certified is guaranteed. Additionally, we fully support our Parent Organization’s decision to use your staff and interactive internet software, “Web QMS” to achieve similar communicative and collective capabilities across our sister companies.
Thank you very much for all you have done in our behalf!”
Kevin H., President
Supreme Integrated Technology, Inc.
July 05, 2013
Supreme Integrated Technology Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2013) February 28, 2019View All Testimonials
Project Description: ISO 9001 Certification (2012)
“We would recommend Mireaux to ANYONE who is looking for assistance with their ISO program!”
Greg A., Quality Assurance Manager
Gaylord Chemical Company, L.L.C.
Project Description: Implementation of a Web-Based Quality Management System that is simple to use, maintain and update, that could be easily accessible and that will eliminate the need for binders (2009).
Our work with Miriam at Mireaux Management Solutions has been extremely beneficial to Gaylord Chemical Company. Miriam provided expertise that helped us quickly and effectively update, streamline and organize our QMS system. Our Quality Management System is now Web Based with a training module to educate new users and assist those less frequent users in how to use our QMS. In addition Miriam assisted company personnel in creating an ISO 9001 system that enhances the quality of our products and improves our customers experience with our company. Thanks to Miriam and Mireaux Management Solutions for their efforts!
Paul D., President & CEO
Gaylord Chemical Company, L.L.C.
Gaylord Chemical Company Assistance with maintaining the ISO 9001 program (2012) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with development and implementation of an ISO 9001:2008 and ACCET-compliant Quality Management System to achieve ISO 9001 certification. Included training, internal audits and implementation of Web QMS (2012).
“Having just completed our audit with NO nonconformities found, we would like to take a moment to thank you and your team for the help provided in our ISO 9001 certification process!
The knowledge and services Mireaux provided were invaluable. This includes:
- E-Learning modules, these allowed us to get all of our people familiar with ISO in an easy and efficient manner.
- Document control, this is the single most visible improvement. Without this, ISO would not have been possible.
- The CIP process made it easy for us to manage our continual improvement projects and to share them with the auditors.
- Mireaux’s Technical Writer/Document Control personnel managed all the details of procedure creation, updates, and revisions. If we had to do this work in-house, the quality would not have been as good and we would still not be finished. Amy’s attention to detail and responsiveness saved the day on more than one occasion.
- Thanks to Web QMS, there was high visibility on the ISO project from day one. This helped everyone feel something was being built and they were a part of it.
- The internal audit brought every detail to the surface so that we were more than ready when the external audit came around.
With your help, we were able to keep things moving according to our original plan and finished on time in just 9 months. Although you kept us organized and on track, you recognized our ownership of the project. I feel like TransPac and Mireaux worked really well together as a team. I learned a lot and really enjoyed working with you. Your expert advice was incredibly invaluable. We would definitely recommend you to any organization seeking ISO certification.”
Chuck H., Controller
TransPac Aviation Academy
September 12, 2012
TransPac Aviation Academy Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2012) February 28, 2019View All Testimonials
Project Description: Migration of existing web based quality management system to our newest Web QMS platform, including the following applications CIP, NCR, Calibration, Employee Certifications and E-Learning (2011).
“I wanted to thank you for our new QMS system! The migration phase was a breeze and very quick. Since the system has been in place, I’ve received excellent support from you and your staff. Each time questions or concerns have risen, your staff has responded promptly and has respectfully worked with me to solve the problem.
It is so much better having an online based system as opposed to our old manual paper pushing system. Since switching to the online system, we have seen employee involvement in the program greatly increase. Employees are taking to the website to raise CIPs much more often than before.
Additionally, we have been able to involve more employees in the problem solving process addressing CIPs. Having an online based system has also greatly improved my ability to track and organize CIPs. I love that I can see the status of each CIP and know exactly where it is in the process by looking at one screen.
Furthermore, I have found the system to be much more user friendly than the last system. Updating, editing, and removing information is very simple and fast!
One of my favorite improvements is the calibration tracking system. What a dream! It is so easy to update, add, remove and track information regarding our equipment. Prior to tracking calibration on the web, we used a manual spreadsheet system. As you know, without single point management, spreadsheets can be a nightmare.
One of the greatest things about the new tracking system, is getting reminder emails of what is coming up for calibration. It makes for one less thing I have to remember manually check on a spreadsheet.
I’m truly gratefully for this part of the system! It was a pleasure working with you to get the system up and running, and I look forward to working with you in the future as well. I will definitely recommend your company to others!”
Sonardyne Inc. Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2011) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with development of a Quality Management System to achieve ISO 9001 certification and implementation of the Web QMS (2011).
“Alloy Metals and Tubes International utilized the leadership of Mireaux Management Solutions to guide us through the process of ISO certification. Miriam Boudreaux knew the best route for us to take and helped us move along that path. Miriam efficiently organized our effort and effectively managed our work process to see that we achieved our goal.
Using the online Quality Management System provided by Mireaux Management Solutions [Web QMS], we already see the benefits of the ISO processes, particularly with the CIP program for continuous improvement.
I am well pleased with the result, having been through our audits and been recommended for certification on time and on budget. Miriam was a great communicator and motivator, and I recommend Mireaux Management Solutions to anyone who is serious about ISO certification.”
Curtis K., President
Alloy Metals and Tubes International, Inc.
September 13, 2011
Alloy Metals and Tubes International Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2011) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with the preparation and implementation of ISO 9001:2008, Internal Audit and deployment of the Web QMS (2011).
“We are really satisfied with the work that Miriam Boudreaux and Mireaux Management Solutions provided to us in helping obtain ISO 9001 certification. They simply understood our processes and did not try to change our way, but rather brought out the best in us in ensuring that we complied with the ISO standard.
Most importantly, the Web QMS system that they implemented for us has been outstanding in helping streamline our Calibration process. As a machining company we have over 500 instruments to calibrate. The Web QMS’ Calibration module has been very effective, eliminating paperwork and tedious upkeep tasks.
I would highly recommend Mireaux’s services and the Web QMS to anybody looking to improve and become ISO certified.”
Jim C., President
CNC Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2011) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with the training, development and implementation of an ISO 27001-based Information Security Management System for certification to the ISO 27001 standard (2011).
Mireaux Management Solutions helped us achieve
ISO 27001:2005 certification in a short time. We had set an extremely aggressive timeline; Mireaux’s hands on approach and dedicated support staff helped us reach each critical milestone and attain our goal in the allotted time.
Miriam learned our process and used existing procedures and resources where available in order to help us meet the requirements of ISO 27001 standard. Her systematic approach and ongoing Action Items Report allowed management at PDMC to focus on the items that were on the critical path to certification. Miriam Boudreaux and her team’s willingness to adapt to our rapid changing environment and schedules and guide us as necessary was invaluable to our success.
Our Initial Audit resulted in zero non-conformities and therefore we were recommended for ISO 27001 Certification on the spot.
We are extremely satisfied with Mireaux Management Solutions and are planning to work with Miriam and her team to implement the Web QMS as our combined ISO 9001, ISO 14001 and ISO 27001 Management System.
General Manager Information Systems and ISMS
Panasonic Disc Manufacturing Corporation
Panasonic Disc Manufacturing Turnkey ISO 27001 Consulting, including Internal Audits, and Training (2011) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with ISO 9001 certification and implementation of the Web Quality Management. (2010).
I called Mireaux Management Solutions in late October 2009. I explained that we were in a rush to obtain ISO certification due to the Chinese government requirements.
On October 23, 2009 we had our first meeting and sensing the urgency on our part, Ms. Boudreaux had a contract prepared and therefore we signed the contract on the spot. I am please to say that as of March 31, 2010 we are an ISO 9001 certified company thanks to DNV and Mireaux Management Solutions.
Ms. Boudreaux and her team worked diligently to meet our strict deadlines. They basically created an infrastructure that we never had, going beyond the requirements of ISO to ensure that all of our Human Resources and Operating practices were formalized. We have already benefited from the many procedures, forms and policies they implemented, saving our company money. As a small company, there were many processes we were just doing ad hoc or had never charted. They brought their experience with larger companies, and implemented improvements that truly added value to us. Most of all, they complied with our deadlines, despite the holidays and the end of the year.
The Web QMS used to deploy our Quality Management System also helped us get organized and made the audit very simple, as we were able to show everything the auditor wanted. We are really looking forward to continually working with Ms. Boudreaux and Mireaux Management Solutions in conducting our Internal Audits.
Eric J., Vice President
Golden Tex Company
Golden Tex Company Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2010) February 28, 2019View All Testimonials
Project Description: Turnkey assistance in the implementation of a Quality Management System to satisfy the requirements of the ISO 9001:2008 standard as well as assistance to obtain C-TPAT partner status (2010).
I would like to thank Mireaux Management Solutions for their services provided which helped us obtain ISO 9001 certification as well as C-TPAT partner status.
We were very pleased with their work and truly believe that the Quality Management System they helped us put in place has definitely made our company more organized with clear processes and procedures as well as clear goals and objectives.
They were able to combine the ISO 9001 requirements and the C-TPAT requirements into one quality management system thus making it easier for all of us to follow. We are also using the Web QMS to keep all information regarding ISO and C-TPAT including procedures, forms, job descriptions and corrective and preventive actions.
Mr. Luis G., President
Posey International, Inc.
Posey International, Inc. Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2010) February 28, 2019View All Testimonials
It is with great pleasure that I unreservedly recommend the services of Ms. Miriam Boudreaux and Mireaux, Inc. as consultants for implementation of company quality programs. Ms. Boudreaux provided excellent and timely services as our company, Labwire, Inc., sought to implement a comprehensive quality program. Ms. Boudreaux provided a customized Intranet program that has become an integral part of our company’s daily operation.
As a result of implementing this highly effective quality program, our company was able to achieve the requirements set forth by ISO 9001:2000. In fact, we were able to achieve this certification in less than two months from our initial meeting with Ms. Boudreaux, making Labwire, Inc. the only company within our industry to obtain this certification.
For knowledge, product development, and cost effective implementation, I highly recommend the services of Ms. Boudreaux and Mireaux, Inc.
Gary B., Director of Sales
We have been so pleased with the work product of Mireaux Inc. and specifically the guidance and demeanor of Miriam Boudreaux in our efforts to achieve ISO 9000 certification. What we had expected to be a daunting, laborious, and expensive task actually became an enjoyable process for our entire staff. By using Miriam’s all-inclusive, turnkey program we were able to achieve our goals ahead of schedule and under budget.
Within a short period of time we were actually using her Intranet program and making real strides in our product delivery to our clients. We are looking forward to managing our client service business with a new level of enhanced expectations for both our clients and ourselves.
I would highly recommend Mireaux Inc. and would be happy to talk with you about the process in greater detail.
Dexter M., Chairman/CEO
Labwire, Inc. Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2008) February 28, 2019View All Testimonials
Project Description: Turnkey assistance with ISO 9001 certification and implementation of the Web-Based Quality Management System (2008).
We are very satisfied with the work Miriam Boudreaux from Mireaux Management Solutions did for us.
In less than 3 months she helped us get our system ready for ISO 9001 and we now have our certificate in our hands.
She came highly recommended to us, and she definitely lived up to our expectations and much much more. Our new quality management system has already helped our business become more process driven and disciplined; and the web based quality management system that she implemented for us is definitely a great tool. Everything the auditor asked for during the Certification audit was one click away.
I would most certainly recommend Miriam Boudreaux and Mireaux Management Solutions to anybody looking to implement ISO 9001 or to streamline their processes.
Chemplast Inc. Turnkey assistance with ISO 9001 certification and implementation of the Web-Based Quality Management System (2008) February 28, 2019View All Testimonials
Project Description: Revamping of existing Quality Management System and assistance with re-certification process (2006).
I am pleased to be able to recommend and serve as a reference for Miriam Boudreaux as an expert Quality Management System (QMS) consultant.
Ms. Boudreaux was retained by Hart InterCivic in early 2006 to perform an independent internal audit of the Colorado Division’s QMS as part of its normal systems monitoring for ISO 9001:2000 certification. The audit conducted and the subsequent report produced by Ms. Boudreaux revealed a number of systemic deficiencies that were not previously identified during the regular surveillance audit by the certification body just a couple months earlier. Upon further investigation of the findings by Ms. Boudreaux, management determined a significant revamping of the QMS was required.
Ms. Boudreaux was instrumental in helping to update the Hart Colorado QMS, including management consulting, drafting procedures, providing training and performing additional audits as necessary to verify and validate the corrective actions taken were appropriate and effective. Within a few months, Hart had adopted a completely restructured and revised QMS that was inherently simpler and better understood by the users of the system, thus attaining a significantly greater level of acceptance and compliance. Ms. Boudreaux’s consultative approach working within existing processes ensured the new QMS was immediately recognized and embraced by the company.
In December 2006, Hart’s Colorado facility not only successfully passed its triennial ISO 9001:2000 recertification audit with a new accredited certification body, but was also able to expand the scope of its QMS certification.
If you have any questions or need additional information, please do not hesitate to contact me.
Scott H., Vice President, Development
Colorado Site General Manager
Hart Intercivic Turnkey ISO 9001 Consulting, including Internal Audits (2006) February 28, 2019View All Testimonials
Project Description: Implementation of a Web Based Quality Management System and turn-key assistance with the ISO9001:2000 standard certification process (2006).
We are delighted to have worked with Mireaux Quality Consulting. Mireaux’s Web Based Quality Management System has been the ideal tool for our ISO implementation. The modules are very simple to use, both interactive and intuitive. Ease of use was most important to us to drive adoption and ownership.
Chief Operating Officer
Mobility Electronics, Inc.
Mobility Electronics Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2006) February 28, 2019View All Testimonials
I have had the pleasure and good fortune of working with Miriam Boudreaux on our Web-based QMS over the past 3 years.
Our association began with creation of our web based QMS in support of successful ISO9001:2000 certification in 2005. It continued when my division was spun off from our original parent company and she assisted us in the transfer of the QMS to our new company, Mission Technology Group, Inc dba MAGMA, culminating in the transfer of our ISO certification and a successful completion of the periodic audit the following year.
Miriam has continued to provide support well after the initial QMS implementation and was integral in the transition of our web based QMS and ISO certification.
Mark C., Quality Manager
Mission Technology Group, dba Magma
Mission Technology Group Turnkey ISO 9001 Consulting, including Internal Audits, and Web QMS (2005) February 28, 2019View All Testimonials
Project Description: Integration of the Quality Systems, from ten manufacturing sites across the United States and Mexico, into a single online Corporate Quality Management Systems, that also addresses the requirements from 4 different standards (ISO 9001:2000, ISO14001, TS16949 and TL9000) and the Good Manufacturing Practices (GMP) (2002).
The work performed by Mireaux Inc. far exceeded my expectations. The capabilities that were developed across Suntron Corporation by Mireaux Inc. will allow us to better manage our systems on-line with no documentation. This gives us an added advantage for winning new business since this is a competitive edge that our competitors do not have in place today.
The project was lead by Miriam Boudreaux who has a very diverse background in both Quality Systems and Manufacturing Operations. Mrs. Boudreaux works in a very professional manner and is capable of operating in both a highly strategic or very tactical hands-on role. I would highly recommend Mrs. Boudreaux and her services to any company looking to move to a paperless system and implement a highly efficient cost savings infrastructure.
Vice President, Information Technology
Suntron Turnkey ISO 9001, ISO 14001 Consulting (2002) February 28, 2019View All Testimonials