Almost nine months after starting their ISO journey, Mireaux Management Solutions’ client TransPac Aviation Academy has successfully been recommended for ISO 9001 Certification. A great accomplishment was achieved, with zero nonconformities after 7 audit man-days. “[Is a] rare event seen on an initial audit on my last 18 years of auditing” were comments from the DNV Lead Auditor who also pointed out that “[TransPac] understood the standard well and applied it”.
Mireaux worked very diligently with TransPac to develop an integrated ISO 9001 and ACCET compliant quality management system from the ground up to satisfy the requirements of the ISO 9001 standard as well as the requirements from the ACCET Accreditation Board.
As one of the largest flight schools in the United States, employing over 300 people, TransPac’s scope involved not only the provision of flight training but also included the design and development of training courses and training materials, student services, housing, transportation, aircraft maintenance, and safety. TransPac’s QMS had to be robust enough to cope with the challenges of such a complex and regulated organization but also had to be simple enough for people to use it. Mireaux’s Web QMS software played a critical role in helping TransPac organize their documents and processes to achieve certification. In particular, the Master Documents and CIP applications in conjunction with Mireaux’s Technical Writing and Document Control services were essential to ensure that the project ran on schedule.