Mireaux Completes its Largest ISO 9001 Implementation and Web QMS Deployment

Mireaux Management Solutions, an ISO Consulting firm headquartered in Houston, TX, announced today that its client, the Offshore Division of TETRA Technologies, Inc., had obtained ISO 9001:2008 Certification by Det Norske Veritas (DNV), an Internationally Accredited Registrar. The certification includes the Project Management and Support Functions at The Woodlands Corporate Office, as well as functions of the division’s business segment, EPIC Divers and Marine, located in Harvey, LA.

After five months of preparation that culminated in a comprehensive audit, including a visit to one of the diving vessels, TETRA Offshore Services demonstrated to have implemented a robust Quality Management System that met the needs of its diverse operations. Miriam Boudreaux, President of Mireaux Management Solutions, commented on the success: “TETRA Offshore Services and EPIC Divers and Marine, were definitely one of our largest implementations and Web QMS deployments in the shortest time, which demonstrates the effectiveness of our consulting approach, as well as the efficacy and ability of our Web QMS to sustain serious use. This aggressive timeline could not have been met without the full commitment of top management, which our client excelled at. With their commitment, we were able to help develop an efficient Quality Management System that not only represented the true processes of the company, but one that all employees identified with, embraced and that, ultimately, will continue to be used as a tool for continual improvement.”

Mireaux’s consulting approach started with a series of process mapping sessions to ensure that processes across the division and business unit level were aligned. After the procedure development phase, a series of informal assessments were conducted to train and probe the system prior to conducting the Internal Audit. Parallel to these actions, e-Learning sessions, along with online tests, were developed regarding the ISO 9001 standard, as well as the Quality Policy, the Web QMS and the CIP tool for continual improvement. After the Management Review was conducted with widespread attendance, TETRA Offshore Services and EPIC Divers and Marine were ready for the External Audit with all of their bases meticulously covered.

The Web QMS deployed at TETRA Offshore Services and EPIC Divers and Marine included a complete document management system to handle everything from procedures and forms to internal and external audit records, job descriptions, etc., a Calibration application, an e-Learning and Events application and a Corrective and Preventive action application (“CIP”) able to handle customer complaints, audit findings, management review action items, etc. The entire system is truly web-based, allowing for online access—anytime, anywhere by all employees.

Mireaux Management Solutions will continue to assist TETRA Offshore Services as they plan to expand their ISO 9001:2008 Certification to include their Abandonment and Construction business segment in the following months. Learn more about Mireaux Management Solutions and their Web QMS platform.