Risk Assessment 101: Do It Right the First Time and Every Time
With all the current buzz about Risk Assessment brought about by API Spec Q1 9th Edition, API Spec Q2 and the circulating draft of the ISO 9001possible 2015 version, how is one supposed to know when to do risk assessment…
Web QMS – How Clients Use It for More than ISO
Okay, I’m interested. What else can Web QMS do for us? Mireaux’s Web QMS quality management systems software is mostly known for being an essential tool for meeting all requirements of the ISO 9001 standard…
How did the Quality Manual Come to be a Mirror of the Standard?
How did this all start? Quality Manual Series: Part 2 of 3 Way back when, we used to have a Quality Manual with the following elements: A picture of our process map (to satisfy the sequence and interaction of the processes) …
The Abominable Quality Manual
Is a Quality Manual that simply regurgitates the standard useful for continual improvement? Quality Manual Series: Part 1 of 3 Have you ever seen a Quality Manual that did not look exactly like the ISO standard? Not lately, probably …
Eenie, Meenie, Miney, Mo – Selecting the Right Registrar Isn’t Child’s Play
So you’ve made the decision to seek certification – congratulations! You’re on your way to strengthening the core processes that translate into quality improvement, greater operational efficiency, increased profitability and a purposeful customer focus …
Who is in Charge of Customer Satisfaction? Quality or Sales?
If your company is ISO certified or thinking about becoming ISO certified, you may already know that meeting customer requirements and achieving customer satisfaction is paramount to the certification …
Most Frequently Asked ISO Audit Questions
Have you ever been audited by an ISO auditor? If you have, then you should know that there are a set of questions that are frequently asked during audits against various ISO standards …
