Description
Overview
Root Cause Analysis (RCA) support helps your team identify true causes—not symptoms—so corrective actions are effective and sustainable. We facilitate structured RCA sessions and document results suitable for audit evidence.
What This Service Covers
- Facilitation of RCA sessions with your team for any specific problem.
- Selection and application of appropriate RCA methods (e.g., 5 Whys, Fishbone/Ishikawa, fault tree).
- Cause definition and linkage to evidence and process controls.
- Definition of corrective actions to address root cause and prevent recurrence.
- Documentation support suitable for ISO/API corrective action expectations.
How the Service Works
- Purchase consulting time (1 quantity = 8 hours).
- Mireaux contacts you to confirm scope and scheduling.
- Hours are applied to the agreed-upon work until exhausted.
- Additional time can be purchased at any time; for larger needs, request a custom quote.
Deliverables
- Completed RCA documentation (template or your system format).
- Corrective action recommendations with owners and due dates (as agreed).
- Evidence checklist to support verification of effectiveness (if requested).
