Quality Management System
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October 3, 2012
So you’re ready to become ISO certified and have found yourself facing the first hurdle: Deciding which ISO Registrar to pick. Don’t worry; you are not alone. For years we’ve helped organizations pick an ISO registrar to match their company’s culture and needs, and for years we’ve seen the process being complex and cumbersome, to ...
August 10, 2012
Your ISO management Rep is leaving the company, and you have yet to reassign the post. Don’t worry – there is no need to hit the panic button or call 911. If you are wondering whether there are any formalities that need to be followed, then you are on the right track. With some simple ...
June 18, 2012
So, you think you’ve got it all figured it out, and then, BAM! Somebody else comes with a new acronym to throw you off your game. Well, don’t give up so soon. Quality is not that hard, or at least not as hard as some people expect it to be. It all boils down to ...
November 2, 2011
Have you ever wondered how most politicians are made? Where do they come from? They definitely seem to come from a different dimension than the rest of us. I think one thing is certain: they are different from the average quality folk. In fact, good quality professionals are the antithesis of most politicians. Explore with ...
June 25, 2010
To work properly, procedures have to match the company processes, and each organization must have their own set of processes which should be different than that of their neighbor. Even when companies build or perform similar activities, each of them has different culture and details that will make them unique and therefore they will have ...
April 16, 2010
Sweet Challenge I was called to a prospective client to help them implement ISO 9001. They seemed very interested at improving their processes in order to increase their quality and revenues. After contract negotiations, we were given the green light and quickly began process mapping the company’s main functions. As we moved from process mapping ...
February 19, 2010
What is Process Mapping Process mapping is an essential technique for identifying all the processes that take place in an organization as well as their interrelation so that it is easy to understand the sequence at which these processes take place. A good process map should be a high level map of how your organization ...
December 11, 2009
In case you are not sure if the equipment you are currently using for your monitoring and measuring activities is the most adequate equipment or if you are wondering why such as expensive tool is used to inspect a certain part, then it may be worth for you to understand tolerances, accuracy and what the ...
September 18, 2009
Back when the ISO 9001 standard came about over 20 years ago, emphasis was on documentation and unfortunately not much on the organization’s processes. Although the standard was well intended it caused many companies to produce a chart similar to the one below: Most organizations had the exact same chart on their manuals and whether ...
August 14, 2009
One difficult task of many companies is the ability to instill in its employees the mindset of error or problem prevention in order to prevent problems or mistakes from happening and to improve the processes in place. This consequently translates into a low to none ratio of preventive actions against corrective actions issued which may ...
August 7, 2009
Even after many years of hearing the word ISO 9000 and seeing many organizations get ISO certified, there are still companies who are skeptical when it comes to registering for ISO 9001 certification. For some, a misconception on the objectives of the ISO 9001 standard or the lack of knowledge may steer them off this ...
July 24, 2009
I’ve worked with several companies over the years and dealt with different individuals, different processes and different levels of ISO 9000 understanding. However when an organization is getting ready to apply for ISO 9000 certification, the question remains: “Are we going to pass the audit? Similar questions I have been asked are: How many of ...
June 26, 2009
The ISO 9001standard’s requirements in regards to suppliers are very short and concise but carry a lot of punch. This requirement can be very deceiving and in fact is very often misinterpreted and carried out poorly or partially. By implementing this clause correctly, an organization will get the full extent of the benefits sought out ...
June 5, 2009
Quality Policy The quality policy is meant to be a statement or a group of statements that reflects your organization’s culture. It does not necessarily have to repeat the sentences or paragraphs contained in the ISO 9001 standard nor include some words contained in the ISO standard, or much less be similar to another company’s ...