The History Behind MXI-CON-HOU-SOP-2-009-A

Back when the ISO 9001 standard came about over 20 years ago, emphasis was on documentation and unfortunately not much on the organization’s processes. Although the standard was well intended it caused many companies to produce a chart similar to the one below: Most organizations had the exact same chart on their manuals and whether …
What Does Calibration and Approved Suppliers Have in Common?

When you think about equipment that is used for measuring and test activities, you think about important equipment that is used to pass/fail product but may not necessarily find correlation with suppliers. However this very equipment – whether is calibrated in-house or off-site – does involve a supply chain one way or the other and …
How to Handle Out-Of-Calibration Equipment Appropriately

If you have ever found equipment that is out of calibration, then you know it is not something to take lightly. Whether you manufacture children’s toys or automobile tires, you know that the implications and ramifications of the decisions you make, can be devastating for your company. Although the requirements from the ISO 9001 standard …
How to Boost Your Preventive Action Program

One difficult task of many companies is the ability to instill in its employees the mindset of error or problem prevention in order to prevent problems or mistakes from happening and to improve the processes in place. This consequently translates into a low to none ratio of preventive actions against corrective actions issued which may …
Effective Supplier Evaluation & Reevaluation – Part 2

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Effective Evaluation & Reevaluation of Suppliers – Part 1

The ISO 9001standard’s requirements in regards to suppliers are very short and concise but carry a lot of punch. This requirement can be very deceiving and in fact is very often misinterpreted and carried out poorly or partially. By implementing this clause correctly, an organization will get the full extent of the benefits sought out …
Electronic Systems Do Work! Let Your Corrective and Preventive Action System Work for You

I still remember it, it was 1997 and the company had just hang a new projector from the ceiling. As with every new tool, I jumped on the bandwagon and switched from slides to using the PC and projector to show my presentation. Unfortunately, Murphy was in the meeting too and my presentation along with…