How did this all start? Quality Manual Series: Part 2 of 3 Way back when, we used to have a Quality Manual with the following elements: A picture of our process map (to satisfy the sequence and interaction of the processes) …
Is a Quality Manual that simply regurgitates the standard useful for continual improvement? Quality Manual Series: Part 1 of 3 Have you ever seen a Quality Manual that did not look exactly like the ISO standard? Not lately, probably …
So you’ve made the decision to seek certification – congratulations! You’re on your way to strengthening the core processes that translate into quality improvement, greater operational efficiency, increased profitability and a purposeful customer focus …
A reader asks, “I am currently working on transition to API Specification Q1 9th Edition and I got stuck at 5.6.1.1 a) Determine Criticality. We are a repair/remanufacturing facility for the oil and gas industry …
If your company is ISO certified or thinking about becoming ISO certified, you may already know that meeting customer requirements and achieving customer satisfaction is paramount to the certification …
Have you ever been audited by an ISO auditor? If you have, then you should know that there are a set of questions that are frequently asked during audits against various ISO standards …
In this world, there are two types of organizations: those that are ISO certified, and those that want to be. Which one is your organization? We ARE ISO 9001 certified! Mireaux’s ISO 9001 Certificate of …
Recently, one of our readers asked, “What does it mean when a company says they operate under a Quality Management System that is in compliance with ISO 9001:2000? I’m assuming they are not ISO certified. If not, isn’t this a claim that just anyone can make?” Right off the bat, the statement that company has …
Can we reschedule an ISO audit? A reader recently asked, “We got certified last year in April. Does our audit this year have to be in April, or can we have it a few months before or after?” …
Are you fed up with our politicians? Do you feel they don’t have any morals or goals, or that they do not listen to their constituents’ suggestions for improvement? Do you feel sometimes they don’t know what they are doing?…
No matter how much we try to meet the continual improvement requirements of the standard, when it comes to corrective action, there are times when we are not sure when to call an issue corrective action or not …
When it comes to becoming ISO certified, many organizations try to take as many exclusions as they can from their scope of certification. I imagine they do this because it reduces the number of audit days, and because the cost of certification is determined by the number of audit days. But I think they also …
So you’re ready to become ISO certified and have found yourself facing the first hurdle: Deciding which ISO Registrar to pick. Don’t worry; you are not alone. For years we’ve helped organizations pick an ISO registrar to match their company’s culture and needs, and for years we’ve seen the process being complex and cumbersome, to …
When implementing a new management system based on the ISO standards, whether it is a quality management system, environmental management system, information security management system, etc., …
Your ISO management Rep is leaving the company, and you have yet to reassign the post. Don’t worry – there is no need to hit the panic button or call 911. If you are wondering whether there are any formalities that need to be followed, then you are on the right track. With some simple …
Free Essential Guide
These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification.
