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The AREs vs the WANNA-BEs

In this world, there are two types of organizations: those that are ISO certified, and those that want to be. Which one is your organization? We ARE ISO 9001 certified! Mireaux’s ISO 9001 Certificate of …

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What’s the Difference Series: Compliance vs Certification

Recently, one of our readers asked, “What does it mean when a company says they operate under a Quality Management System that is in compliance with ISO 9001:2000? I’m assuming they are not ISO certified. If not, isn’t this a claim that just anyone can make?” Right off the bat, the statement that company has …

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ISO is Easier Said than Done Series: Why We Have No ISO Exclusions

When it comes to becoming ISO certified, many organizations try to take as many exclusions as they can from their scope of certification. I imagine they do this because it reduces the number of audit days, and because the cost of certification is determined by the number of audit days. But I think they also …

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Our ISO Management Rep is Leaving the Company: Should I Call 911?

Your ISO management Rep is leaving the company, and you have yet to reassign the post. Don’t worry – there is no need to hit the panic button or call 911. If you are wondering whether there are any formalities that need to be followed, then you are on the right track. With some simple …

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Document Review: Do I HAVE to?

Deciding how to control your documents can be difficult. ISO 9001 requires you to maintain accurate and up-to-date procedures, but doesn’t give a lot of guidance on how to get there. Between the requirements and the implementation lie grey areas and confusion. Let’s take a look at the difference between what is required and what …

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Excuse Me, Mr. Auditor, Can I Phone a Friend?

There you are, in the middle of an Internal or External Audit, and the Auditor asks you a question that you are truly not sure about. What do you do? Hit the panic button. Ask the audience for a hint. Phone a friend. Well, there isn’t a studio audience, and chances are the Auditor didn’t …

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Antithesis of a Politician: The Good Quality Professional

Have you ever wondered how most politicians are made? Where do they come from? They definitely seem to come from a different dimension than the rest of us. I think one thing is certain: they are different from the average quality folk. In fact, good quality professionals are the antithesis of most politicians. Explore with …

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The Good, the Bad and the Ugly of Quality

So you have been in the Quality world for many years. Admit it, you are the underdog. No matter if the whole company revolves around you, you are not the Operations Manager nor are you the Sales Leader. You are the underdog. They like you when they need you and they spit you when they …

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The Essential Steps to Jumpstart your ISO/API Certification Journey!

These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification