General Appreciation of Standards
Offered via Instructor-Led (2 hours), Self-Paced (60 hours)
Advance your career by gaining essential knowledge regarding ISO standards
No upcoming classes scheduled.

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About

This course provides an essential introduction to international management system standards, including ISO and API. Participants will gain a clear understanding of the concepts, principles, and frameworks behind these standards, and how they help organizations improve performance, consistency, and compliance. Ideal for professionals new to standards or seeking a refresher.

Description

The Appreciation of Management System Standards course offers a comprehensive overview of international standards such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, AS9100, API Q1, and API Q2. These standards shape how organizations operate by providing proven frameworks for quality, safety, environmental management, information security, and industry-specific excellence.

Through this course, participants will learn what standards are, how they are developed, and the role they play in global trade and organizational success. The training explains foundational concepts such as the process approach, the Plan-Do-Check-Act (PDCA) cycle, and risk-based thinking—tools that ensure organizations meet requirements while driving continual improvement.

Attendees will also explore the Quality Management Principles, the Common Framework of ISO standards (High-Level Structure, common text, and terminology), and how standards evolve over time to remain relevant. Practical insights are provided to help learners understand the benefits of adopting standards, including stronger leadership, employee engagement, improved customer satisfaction, and enhanced risk management.

This course is designed for individuals who want to build a solid foundation in standards appreciation, whether for personal development, professional growth, or to support their organization’s compliance and certification efforts.

Learning Objectives​

By the end of this course, participants will be able to:

  • Define what international standards are and explain their role in business and society.

  • Differentiate between generic and industry-specific management system standards.

  • Identify key international bodies such as ISO and API and their role in developing standards.

  • Understand the strategic benefits of adopting management system standards, including performance improvement and sustainable development.

  • Apply the core concepts of management system standards: process approach, PDCA cycle, and risk-based thinking.

  • Describe the seven Quality Management Principles and their practical application within organizations.

  • Recognize the Common Framework of ISO standards, including the High-Level Structure, common text, and terminology.

  • Interpret how standards are revised and updated to meet global challenges and industry needs.

  • Develop a basic understanding of how process mapping supports system design and continual improvement.

  • Appreciate the alignment and integration possibilities among multiple management system standards.

Prerequisites​

No prior knowledge of ISO, API, or other standards is required. This course is designed for beginners, new employees, or professionals seeking a refresher. A general understanding of organizational processes or business operations is helpful but not mandatory.

Teaching Methods

Summary Agenda

  • Introduction to Standards

    • What are standards?

    • Global and national examples

    • The role of ISO and API in standardization

  • Management System Standards

    • Generic vs. industry-specific standards

    • How management system standards help organizations

  • Key Concepts in Standards

    • Process approach

    • Plan-Do-Check-Act (PDCA) cycle

    • Risk-based thinking

  • Quality Management Principles

    • Customer focus, leadership, engagement of people

    • Process approach, improvement, evidence-based decision making, and relationship management

  • Common Framework of ISO Standards

    • High-Level Structure (HLS)

    • Common text and terminology

    • Alignment across standards and integration opportunities

  • Management System Standards in Practice

    • Revisions and updates to standards

    • Clause similarities and differences

    • Process mapping as a foundation for management systems

  • Wrap-Up

    • Review of benefits of adopting standards

    • Q&A and reflection exercises

Successful Completion​

To successfully complete this course, participants must engage with all modules and demonstrate understanding of key concepts through the final assessment. A certificate of completion will be awarded to learners who fulfill all requirements.

Upcoming Classes

No upcoming classes scheduled at this time.

Self-Paced Online

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