Tips & Advice

Antithesis of a Politician: The Good Quality Professional

Have you ever wondered how most politicians are made? Where do they come from? They definitely seem to come from a different dimension than the rest of us. I think one thing is certain: they are different from the average quality folk. In fact, good quality professionals are the antithesis of most politicians. Explore with …

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The Good, the Bad and the Ugly of Quality

So you have been in the Quality world for many years. Admit it, you are the underdog. No matter if the whole company revolves around you, you are not the Operations Manager nor are you the Sales Leader. You are the underdog. They like you when they need you and they spit you when they …

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Hey, Mr. Auditor: This Is a Mickey Mouse Nonconformity. Show Me the Value!

Have you ever been audited and felt like the findings the auditor was bringing up were minutia and almost irrelevant in the context of the major challenges and goals setup in your organization? Did you almost feel like they were mickey-mouse or minutia issues compared to the big tidal waves your organization is going through. …

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Five New Year Resolutions for Top Management

Most of us set new resolutions at the onset of every new year. Whether it is losing weight, exercising more (always the top resolutions!) or finishing a degree, we all recognize that a new year and the chance of a fresh start is a powerful combination to motivate us to achieve those goals. So why …

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Are You Sure the Procedures Your Organization is Using Represent Your Organization’s Processes? Using Process Mapping Concepts to Develop Accurate Procedures

To work properly, procedures have to match the company processes, and each organization must have their own set of processes which should be different than that of their neighbor. Even when companies build or perform similar activities, each of them has different culture and details that will make them unique and therefore they will have …

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Combining ISO 9001 with C-TPAT Requirements: A Simple Approach to Building an Integrated Quality Management System

Sweet Challenge I was called to a prospective client to help them implement ISO 9001. They seemed very interested at improving their processes in order to increase their quality and revenues. After contract negotiations, we were given the green light and quickly began process mapping the company’s main functions. As we moved from process mapping …

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Free Essential Guide

The Essential Steps to Jumpstart your ISO/API Certification Journey!

These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification