The Essential Steps to Jumpstart your ISO/API Certification Journey!
These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification.
● 03.05.00
Nonconformance Report (NCR)
Manage NCRs Efficiently & Effectively
Efficiently manage product and service nonconformances with our Nonconformance Report (NCR) app. Whether the NCR is generated internally, received from a customer, or issued to a supplier, the app simplifies tracking and dispositioning of nonconforming items. Monitor progress through clearly defined stages with minimal input, and gain full visibility with comprehensive Reports and Pareto Charts that make follow-up and data analysis effortless.
- ISO/API Compliance
- Easy Implementation
- Real-time Updates
ISO 9001•ISO 14001•ISO 45001•ISO 27001•API Q1•API Q2•AS9100•ISO 80079-34
Join companies that have transformed their management systems
Delivering Tangible Results with our NCR app
SSee how streamlining nonconformance processes helps you save time, improve quality outcomes, and cut the cost of poor quality.
Save Time
Speed up nonconformance resolution with predefined workflows and automated task assignments
60% Quicker Response
See Results
Improve quality outcomes through detailed defect analysis and corrective actions
80% Defect Prevention
Save Money
Cut cost of poor quality by identifying and eliminating root causes efficiently
40 Waste Reduction
Powerful Features for Efficient Nonconformance Reporting
Explore the powerful capabilities designed to simplify NCR creation, disposition, and cost tracking,
while ensuring compliance with ISO and API standards.
NCR WORKFLOW
- Log and track NCRs generated internally, received from customers, or issued to suppliers.
- Assign employees to review the NCR, take corrective action, or conduct Root Cause Analysis.
- Choose from multiple disposition options such as Rework, Use As Is, Scrap, Return to Vendor, Downgrade, Remake, or Recall.
- Track costs associated with every stage of the NCR to understand your true cost of quality.
CONFIGURATION
- Configure NCR input fields by turning them On/Off or making them Required/Optional based on your needs.
- Define custom Defect Categories and specific Defects within each category for better analysis.
- Specify the conditions under which materials or products were found.
- Define violated specifications or references for each NCR.
- Set default due dates for each stage: Review, Root Cause Analysis, Action, Verification, and Effectiveness Review.
- Option to require separation of duties for Action and Verification steps—especially important for API Q1 or Q2 compliance.
USER ACCESS, REPORTING & NOTIFICATIONS
- Assign roles so employees can add NCRs, process findings, or receive system alerts.
- My Tasks: See assigned tasks at a glance—like pending RCA, action verification, or effectiveness review.
- Reports: View and print detailed NCR logs, trends, and data.
- KPIs: Instantly track NCR metrics, defect trends, and cost of quality.
- Configure Reminders for Admins, Techs, or Employees when tasks are coming due or past due.
- Simple and intuitive navigation, characteristic of Web QMS.
Common Features
Bulk Migration
Track Costs
Configurable fields
Download or Export
Role-Based Permission
Multiple Print Options
Reminders
Multiple Locations
Multiple Standards
Watch our Demos
Discover how our apps simplify operations, enhance productivity, and streamline compliance.
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Reports & KPIs
Make data-driven decisions with our comprehensive reporting and KPI features.
Available Reports
Report Types
Open NCRs
NCRs by Stage
NCRs by Employee
Closed NCRs
Export formats: PDF, Excel, CSV
Key Performance Indicators
Available Metrics
Total NCRs by Location
Total NCRs by Type (Internal, Customer or Supplier)
Total NCRs by Stage, by Product, by Process
Total Supplier NCRs by Internal Part Number and by Supplier Part Number
Total Customer NCRs by Customer Part Number
Total NCRs by Recommended Disposition and by inal Disposition
Total NCRs by Defect Category and by Defect
Total NCRs by Supplier
Total Cost of NCRs by Internal Part Number
Open NCRs by Assigned Employee
Total NCRs by Month Issued and by Month closed
Total NCRs by Condition
Total NCR Cost by Location
Top 10 NCRs with Highest Total Cost
- Interactive charts
- Dynamic filtering
Industry Standard Compliance
The NCR app provides the necessary tools to track and disposition nonconformances, in a manner that aligns with the requirements of widely recognized industry standards.
ISO 9001
ISO 14001
ISO 45001
ISO 27001
API Q1
API Q2
AS9100
ISO 80079-34
Industries Using Our NCR Application
Trusted by leading companies across multiple industries for nonconformance management
Chemical
Distribution
Diving & Marine
Engineering & Project Management
Manufacturing
Software Development
Transportation
Oil & Gas
Frequently Asked Questions
Can we customize the NCR fields to fit our products?
Yes, the NCR application has over 40 fields that you can customize for your use, by making them show or not show in the NCR input screen, and by making them required or not required.
Can I track NCRs issued to suppliers in the same place as internal NCRs?
Yes! The app supports NCRs from internal sources, customers, and suppliers—all tracked in a unified workflow.
Can I analyze trends in defects or NCR categories?
Absolutely. You can define custom defect categories and sub-defects, then analyze them using built-in Reports and KPIs, including Pareto Charts.
Ready to reduce waste and prevent defects?
Schedule a free consultation to find out how our NCR solution can help your organization manage nonconformances, driving defect prevention and waste reduction.