The Essential Steps to Jumpstart your ISO/API Certification Journey!
These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification.
● 02.04.00
Continual Improvement Program (CIP)
Structured Improvement for Lasting Change
The Continual Improvement Program (CIP) app is built to support the core continual improvement requirements found in all ISO and API management system standards. From identifying issues or opportunities to resolving them with structured actions and root cause analysis, this app helps your organization drive real improvement across processes, products, and systems.
- ISO/API Compliance
- Easy Implementation
- Real-time Updates
ISO 9001•ISO 14001•ISO 45001•ISO 27001•API Q1•API Q2•AS9100•ISO 80079-34
Join companies that have transformed their continuous improvement process
See the Impact of Your Improvement Program
See how a structured approach to improvement helps you save time, achieve higher effectiveness, and reduce costs
Save Time
Move CIPs from issue to resolution faster with automated workflows and real-time notifications
65% Quicker Closure
See Results
Drive measurable improvements through structured Root Cause Analysis and effective actions
85% Higher Effectiveness
Save Money
Reduce quality costs by resolving recurring issues more effectively and permanently
30% Corrective Action ROI
Powerful Features for Driving Continual Improvement
See how our CIP features simplify the management of your improvement program, ensuring alignment with standards and driving real change.
CIP WORKFLOW
- Initiate CIPs based on Internal Issues, Opportunities for Improvement, or Information Security concerns.
- Admins determine whether the issue requires simple Action Items or a full RCA + Corrective Action process.
- Assign specific activities like Root Cause Analysis, Action Implementation, Verification, or Review of Effectiveness to employees.
- Notifications keep tasks moving automatically through the workflow stages.
- Employees can upload photos, drag & drop files, and leave comments throughout the process.
- A complete history log captures every change, approval, rejection, and comment for traceability.
CONFIGURATION
- Define which management systems (QMS, EMS, OHSMS, ISMS, etc.) apply to your company.
- Enable/disable custom fields and control whether they are required.
- Set default due dates for each stage (RCA, Action, Verification, Review).
- Configure your preferred Root Cause Analysis techniques, such as 5 Whys, Fishbone, or Brainstorming
GENERAL
- Assign roles so Employees can participate in CIPs, conduct RCA, or track outcomes.
- My Tasks: View assigned steps like Root Cause Analysis, Action follow-up, or Review of Effectiveness.
- Reports: Generate printable summaries of all CIP activity.
- KPIs: Visualize improvement trends across your organization.
- Set up Reminders to ensure nothing slips through the cracks.
- All within a simple and intuitive interface, consistent with the Web QMS suite.
Common Features
Bulk Migration
Configurable fields
Download or Export
Multiple Print Options
Role-Based Permission
Reminders
Multiple Locations
Multiple Standards
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Reports & KPIs
Make data-driven decisions with our comprehensive reporting and KPI features.
Available Reports
Report Types
CIPs by Stage
CIPs by Location
Opportunities from Risk Events
Export formats: PDF, Excel, CSV
Key Performance Indicators
Available Metrics
Total CIPs by Location, by Source, by Process
Total CIPs by Path and by Stage
Total CIPs created by Year
Total CIPs by Month Issued, by Month Closed
Past Due CIPs by Location, by Stage
- Interactive charts
- Dynamic filtering
Industry Standard Compliance
Our CIP app is designed to help your organization meet and exceed the continual improvement requirements mandated by major industry standards, including ISO and API frameworks.
ISO 9001
ISO 14001
ISO 45001
ISO 27001
API Q1
API Q2
AS9100
ISO 80079-34
Industries Using Our CIP Application
Take the Next Step Towards a Culture of Improvement
Chemical
Distribution
Diving & Marine
Engineering & Project Management
Manufacturing
Software Development
Transportation
Oil & Gas
Frequently Asked Questions
Does your system support Preventive Actions?
Yes, however; given that in new revisions of ISO/API standards, the requirement for "Preventive Actions" was removed in lieu of "Opportunities; the CIP application uses this new term. Whether you are entering Internal Issues or Opportunities, you can select from Actions path or Corrective Action path, which by default includes Actions to prevent the problem from reocurring.
Do I have to use formal RCA methods like 5 Whys?
Not necessarily. You can configure which RCA techniques are available in your company and decide whether to apply them case by case.
Ready to optimize your supplier management?
Schedule a free consultation to learn how our Continual Improvement Program app can help you identify, manage, and resolve issues effectively.