The Essential Steps to Jumpstart your ISO/API Certification Journey!
These are the same steps our own Consultants use to successfully guide our clients to achieve ISO/API certification.
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eCampaigns
Effortless Surveys, Powerful Results
The eCampaigns app enhances how your organization collects and manages feedback from customers, employees, and suppliers. Whether you’re sending out customer satisfaction surveys, gathering employee input, or evaluating supplier performance, this app helps you stay aligned with ISO and API standards by automating distribution, tracking responses, and retaining records—all without the chaos of spreadsheets or emails.
Use it to drive continual improvement, meet communication requirements, and make smarter decisions based on real insights.
- ISO/API Compliance
- Easy Implementation
- Real-time Updates
ISO 9001•ISO 14001•ISO 45001•ISO 27001•API Q1•API Q2•AS9100•ISO 80079-34
Join companies that have transformed their feedback gathering process
Optimize Your Feedback Collection Process
Discover the tangible improvements our eCampaigns app brings to collecting, managing, and utilizing feedback from your stakeholders.
Save Time
Eliminate manual survey distribution and data compilation, saving up to 70% of campaign time
70% Quick Surveys
See Results
Boost engagement and feedback rates with targeted, automated surveys
90% Increased Feedback
Save Money
Cut down on third-party survey tools and streamline your internal process
50% Lower Tools Cost
Powerful Features for Diverse Feedback Campaigns
Explore the powerful capabilities designed to streamline the process of gathering insights through customer, employee, and supplier surveys.
CUSTOMER SURVEYS
- Design surveys tailored to your products or services.
- Select customers and contacts from the Customer Contacts app.
- Customers can complete surveys via email link—no login to Web QMS required.
EMPLOYEE SURVEYS
- Target employees from your active Web QMS user pool.
- Campaigns can be site-specific or span across multiple company locations.
SUPPLIER SURVEYS
- Create surveys relevant to the products or services provided by your suppliers.
- Suppliers are pulled from your Approved Supplier List (ASL).
- Surveys can be answered without accessing your Web QMS.
SURVEY QUESTIONS AND SCORING
- Use Scored or Text-based questions to capture both measurable data and qualitative feedback.
- Choose from built-in response templates or create your own custom templates.
- Configure default settings for scoring, expiration, reminders, and thank-you messages.
- Results from scored questions are automatically tabulated and visually displayed for quick analysis.
USER ACCESS, REPORTING & NOTIFICATIONS
- Assign specific roles so Employees can manage campaigns or view results as needed.
- My Tasks: Instantly access pending campaigns, surveys to send, or results to review.
- Reports: View year-over-year campaign statistics and results.
- KPIs: Track survey participation, satisfaction scores, and trends.
- Configure Reminders to be sent to Admins, Techs, or Employees when surveys are due or pending review.
- Seamless, intuitive navigation consistent with all Web QMS applications.
Common Features
Configurable fields
Download or Export
Multiple Print Options
Role-Based Permission
Multiple Locations
Multiple Standards
Watch our Demos
Discover how our apps simplify operations, enhance productivity, and streamline compliance.
Request a Demo
Reports & KPIs
Make data-driven decisions with our comprehensive reporting and KPI features.
Available Reports
Report Types
Campaigns by Year
Responses by Customer
Export formats: PDF, Excel, CSV
Key Performance Indicators
Available Metrics
Average Score per Campaign
Last 5 Respondents Average Score
Average Score per Campaign Type
- Interactive charts
- Dynamic filtering
Industry Standard Compliance
Facilitate compliance with standards requiring structured communication and feedback mechanisms by utilizing our comprehensive eCampaigns app.
ISO 9001
ISO 14001
ISO 45001
ISO 27001
API Q1
API Q2
AS9100
ISO 80079-34
Industries Using Our eCampaigns Application
Trusted by leading companies across multiple industries for feedback collection and analysis
Chemical
Distribution
Diving & Marine
Engineering & Project Management
Manufacturing
Software Development
Transportation
Oil & Gas
Frequently Asked Questions
Can recipients answer surveys without logging into Web QMS?
Yes! Both customers and suppliers can access and complete surveys via secure email links—no login or system access is required.
Can I compare survey results across different periods?
Absolutely. You can generate Reports and KPIs to track feedback trends, compare results year-over-year, and measure satisfaction levels over time.
Get Started with the eCampaigns App
Schedule a free consultation to learn how our eCampaigns app can help you effectively collect, manage, and analyze feedback from your customers, employees, and suppliers.