Continual Improvement Program (CIP)
The CIP Application is a powerful online closed-loop Web QMS Quality Management System application that handles all problems that require corrective or preventive action electronically.
The CIP Application can be used for multiple sources of improvement (i.e., Customer Complaints, Internal Audit nonconformities, MOC, etc.), as well as allowing for flexible paths to prioritize efforts according to the severity of the problem.
Once a CIP is initiated, it goes through a series of stages to ensure appropriate investigation, verification and validation. The entire CIP process is handled online within the quality management system software without the need to ever print a piece of paper, with notification occurring through e-mail notices, e-mail reminder and e-mail escalation.
With an extensive array of capabilities, the CIP eliminates the need for multiple spreadsheets, databases and applications, as it serves as the one stop shop for all your continual improvement needs.
Video: Managing Quality and CIPs in Web QMS
This video segment walks you through initial access of the Web QMS quality management system software and right into Quality Management tools including Continual Improvement Program (CIP). It’s easy to create and manage CIP requests to ensure better quality, customer satisfaction and suport.
The CIP is a powerful online closed-loop corrective and preventive action program that supports opportunities for improvement from multiple sources including:
- Customer Complaints
- Internal/External Audit Findings
- Internal Issues
- Lessons Learned
- Management Review Action Items
- Management of Change (MOC)
- Out of Tolerance Conditions (Calibration)
- Risk Assessments
- Safety Incidents
- Security Incidents
- Supplier Issues
Highlight of Features
- Set Up Locations
- CIP Type Options
- Multiple Sources
- Flexible Path Assignment
- Versatile Field Options
- Full Rich Text Editor
- Cost/Benefit Analysis
- Attach Supporting Documents and Pictures
- Full Visibility
- Historical Overview
- Immediate Notification
- Quick Summary and Link
- Automatic Reminders
- Escalation Option
- Search Options
- Advanced Search
- Customer, Vendor Notification
- Validation Options
- Status Reports
- Real-Time Data
- Personalized Home Screen Summary
- Print Options
- Click and Type Fields
- Modify to Fit
- Multiple Roles
- Open Accessibility
- Always Accessible
- Browser Compatible
- System Support Documents
- Instruction Video
- Support Multi-language
- Additional Customization
Additional CIP Features Overview
- Cost/Benefit tracking
Ability to keep track of costs/savings incurred as part of answering and handling a corrective/preventive action.
- Login and Security
As soon as you login, the CIP program matches your credentials to the group you belong to and provides a quick summary of all corrective/preventive actions that require your attention.
Generate reports of corrective/preventive actions based on the corrective/preventive action type, classification and status, such as Open, Awaiting Investigation, Awaiting Action, Awaiting Verification, etc.
Conduct searches of corrective/preventive actions based on location, department, process, issued by, customer, supplier, part number, product name, opportunity for improvement key words, etc.
A dedicated admin page is available for various tasks such as assigning individuals to the various groups necessary to handle corrective/preventive actions, such as CIP coordinators, validators, etc. This page also allows to manipulate the variables necessary for email rules, escalation times, edit corrective/preventive actions, etc.
Benefits of the CIP
- Reduce the time it takes to generate a Corrective Action or Preventive Action.
- Increased resources since the CIP acts as a virtual administrator.
- The CIP’s built in fields, features and phases ensure you comply with ISO or API requirements.
- Reduce the time it takes to close a CIP (CIP aging time) by using the reminder and escalation features.
- Obtain statistics regarding affected processes or sources of process nonconformances.
- Boost your continual improvement efforts with a system that is globally accessible.