Along with the critical step of choosing a consultant to serve as your partner in this objective, you’ll need to also select a registrar that is capable of matching your company’s needs and making sure you get the full benefit of the standard. Doesn’t sound too difficult, right? Well, like any other business decision, this one can have its share of challenges, whether it has to do with a registrar’s responsiveness, cost, or the thoroughness of their auditing capabilities… you might even be surprised to learn that you’re dealing with an unaccredited registrar, meaning that their certificates would not be accredited – and possibly invalid – a total waste of your resources. (Follow the two preceding links to make sure you’re aware of some of the potential pitfalls that can hamper your progress.)
The truth is that certification bodies, or registrars, come in all shapes and sizes and it takes a little bit of planning and research on your part in order to narrow the field to get the best possible results from the certification process. I’ve put together the following recommendations according to two different mindsets that we encounter with our consulting clients every day: choices governed by either “preference” or (as you probably guessed), cost.
I should probably start by explaining what I mean by “preference.” To me, this means choosing a registrar whose name and certification carries weight in your industry or region. This is a great way to establish your organization because the registrar is recognized in the industry and familiar, adding a great degree of legitimacy when you might need to open new doors or new markets. Some ideas:
It goes without saying that you want to get the most value from this process, so cost is an important consideration, regardless of where exactly it falls in your list of priorities. The following tips may help you study the selection process from a cost-based perspective.
If you feel like your “to-do” list just got longer, remember the old carpenter’s maxim: “Measure twice, cut once.” In this case, it can be the difference between establishing effective processes, or just getting another expensive piece of paper to show off. The investment you’re about to make is only worth it if you can make the best of each opportunity to fine-tune your organization from the inside out. Good luck on your certification journey!
Miriam Boudreaux is the President of Mireaux Management Solutions, a consulting firm headquartered in Houston, TX. Mireaux’s products and services encompass ISO consulting, ISO Training, Internal Auditing, implementation of Web QMS platform and electronic QMS hosting.
To get in touch with Miriam Boudreaux, please contact her at email@example.com.